Privacy Policy

Who we are

We at Sweet Analytics (“Sweet Analytics”, “we” or “our”) respect your right to privacy and comply with our obligations to protect data privacy. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website or by using our Tools. For the purpose of this policy, the term “User” is an entity with which Sweet Analytics has an established relationship and the term “ Visitor” is an individual who visits our front-end website.

What personal data we collect and why we collect it

For Website

We retain following Data from the user:

Data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number or any personal Data which you provide voluntarily. Such information is only collected from you if you voluntarily submit it to us.Apart from this, like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Data comprises information that cannot be used to identify or contact you, such as demographic information, geographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Cookies

This website uses “cookie” and similar technologies. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to monitor our website traffic in a completely anonymous manner – our cookies are not available to other websites. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion.

Our website makes no use of personalised cookies for any type of marketing or identification purpose.

Third-party

We do not share your information from this website with third-parties or other users without your consent to do so.

This website does however use Google Analytics to measure traffic to our site and how people interact with our site. you can visit Google Analytics Privacy Policy to check in which condition your data is been collected by Google.

Data Retention Policy

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the services, you can request that we erase your personal information. Please note that if you request the deletion of your personal information we still can retain information from deleted accounts as necessary for our legitimate business interests.

Data Security

Your data is of the utmost importance to us, and is treated as such.

Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Data. from accidental loss and from unauthorized access, use, alteration and disclosure

Sweet Analytics App

The use of our Sweet Analytics dashboard application is optional and reserved for our paying clients. When you log in, we will also set up local storage to save your login access token. Login access tokens are valid for two days. After this time, they will expire and be automatically deleted, redirecting you back to the login page to authenticate again. If you log out of your account, the login token will also be removed.

Sweet Tracker

The Sweet Tracker is a tool offered to our clients to install on their website, in the same way as Google Analytics. The tracker will report anonymous visitor data such as the browser, operating system, IP address, screen resolution, locale, and information regarding the currently visited page. When a user purchases on the client’s ecommerce site a pixel is fired by the tracker in order to understand when a user converts and becomes a customer of the business. This information is used solely by the client and for the purpose of understand the performance of their marketing campaigns or channels that lead visitors to purchase from their site.