Who we are
What personal data we collect and why we collect it
We retain following Data from the user:
Data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number or any personal Data which you provide voluntarily. Such information is only collected from you if you voluntarily submit it to us.Apart from this, like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Data comprises information that cannot be used to identify or contact you, such as demographic information, geographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Our website makes no use of personalised cookies for any type of marketing or identification purpose.
We do not share your information from this website with third-parties or other users without your consent to do so.
Data Retention Policy
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the services, you can request that we erase your personal information. Please note that if you request the deletion of your personal information we still can retain information from deleted accounts as necessary for our legitimate business interests.
Your data is of the utmost importance to us, and is treated as such.
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Data. from accidental loss and from unauthorized access, use, alteration and disclosure
Sweet Analytics App
The use of our Sweet Analytics dashboard application is optional and reserved for our paying clients. When you log in, we will also set up local storage to save your login access token. Login access tokens are valid for two days. After this time, they will expire and be automatically deleted, redirecting you back to the login page to authenticate again. If you log out of your account, the login token will also be removed.
The Sweet Tracker is a tool offered to our clients to install on their website, in the same way as Google Analytics. The tracker will report anonymous visitor data such as the browser, operating system, IP address, screen resolution, locale, and information regarding the currently visited page. When a user purchases on the client’s ecommerce site a pixel is fired by the tracker in order to understand when a user converts and becomes a customer of the business. This information is used solely by the client and for the purpose of understand the performance of their marketing campaigns or channels that lead visitors to purchase from their site.